Delivery is handled by Nova Post and paid by the recipient. Every bag is crafted specially for you. Production time: 7–14 business days (Mon–Fri). Once your bag is ready, we pack and ship it on the same or next business day.
In-stock items are shipped within 1–3 business days.
Payment
The following payment method is available on our website:
- Bank card via WayForPay (Visa/Mastercard, Apple Pay, Google Pay)
Returns
You can return an item using the "Easy Return" service for Nova Post deliveries within Ukraine. This service is free of charge. If the "Easy Return" service is unavailable, the shipping cost is paid by the buyer.
Returns or exchanges are accepted within 14 calendar days of receiving the order, in accordance with the legislation of Ukraine, provided that the original packaging and resaleable condition are preserved. Used items cannot be returned or exchanged. Items shipped outside the territory of Ukraine are not eligible for return.
Warranty
The warranty period for bags is 50 days from the date the parcel is received and covers manufacturing defects resulting from our fault. The warranty does not cover defects caused by improper use of the item.
The full list of warranty terms and exclusions is available in the "Warranty" section and in the "Public Offer Agreement".